Authors: Preece, Rogers & Sharp
Case Studies
quickvote quickvote quickvote quickvote
Buy the Book [pop-up]
About the Book [pop-up]
2 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Chapter Index
Designing for Collaboration and Communication

Chapter Introduction | Web Resources | Assignment Comments | Teaching Materials

Below is additional material associated with the topics covered in chapter 4.

CSCW and groupware

There are many good sources of information about CSCW and groupware. A good starting point is the usabilityfirst portal:

Another useful portal for computer-mediated communication is

A good overview of the history of CSCW written by Jonathan Grudin (pdf downloadable from his homepage), is:
Grudin J. (1988) Why CSCW applications fail: Problems in the design and evaluation of organizational interfaces. Proc. CSCW 88, 85-93.

green line


A large collection of archived videos from the CSCW conference for the period of 1992-2000 can be found at:

Check out the videos numbered 4, 17, 23, 30, 31 and 36

green line

Research groups

Leading researchers exploring novel technologies and computer-mediated communication can be found at:
Microsoft (e.g.,
Intel (e.g.,
MIT Media Lab (e.g.,

green line

Ethnographic studies

A number of ethnographic studies are available on the web, including our own case studies. One of the most extensive collections put together in the 90s was for a project called COTCOS (Cooperative Technologies for Complex Work Settings). There are about 20 studies covering all manner of areas that use quite different analytic approaches to discuss their findings.