Web Resources | Assignment
Comments | Teaching Materials
Below is additional material associated with the topics covered in chapter 4.
CSCW and groupware
There are many good sources of information about CSCW and groupware.
A good starting point is the usabilityfirst portal:
Another useful portal for computer-mediated communication is http://www.december.com/cmc/mag/
A good overview of the history of CSCW written by Jonathan Grudin (pdf downloadable from his homepage), is:
Grudin J. (1988) Why CSCW applications fail: Problems in the design and evaluation of organizational interfaces. Proc. CSCW 88, 85-93.
A large collection of archived videos from the CSCW conference for the period of 1992-2000 can be found at:
Check out the videos numbered 4, 17, 23, 30, 31 and 36
Leading researchers exploring novel technologies and computer-mediated communication can be found at:
Microsoft (e.g., http://research.microsoft.com/sds/)
Intel (e.g., http://www.intel.com/research/exploratory/papr/)
MIT Media Lab (e.g., http://smg.media.mit.edu/)
A number of ethnographic studies are available on the web, including our own case studies. One of the most extensive collections put together in the 90s was for a project called COTCOS (Cooperative Technologies for Complex Work Settings). There are about 20 studies covering all manner of areas that use quite different analytic approaches to discuss their findings.