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Comments | Teaching Materials
for different kinds of users
Recently there has been
a drive in interaction design to increase awareness about
'universal usability'. By this, it is meant designing for
everyone, including those who are physically or psychologically
challenged and people of different ages (children through
to senior citizens), and those from different cultures. A
website on universal
usability has been developed with links to information
about the diverse needs of different users.
The Trace Research
& Development Center is a pioneer in the field of
technology and disability. It provides online
papers on how to design to support people with disabilities.
Designing for children
There is considerable interest in designing products with
and for children, to support more effective play and learning.
A portal site that has many pointers to relevant work can
be found at Gary Perlman's HCIBIB
site. Also see Allison Druin's site.
GOMS and Model Human Processor (MHP)
To find out more about GOMS and the MHP, visit
First glossay. start by looking at David Kieras's Home
Page, which details his research into GOMS.
There is lots of material on mental models.
A good place to start if you want to know more about the concept,
from a cognitive science perspective, is a website
constructed by Ruth Byrne. A review of
the literature on mental
models and HCI is also available online, written by Angela
Sasse as part of her doctoral thesis.
Start by having a look
at the introduction to external
cognition by Yvonne Rogers and Mike Scaife.
You can read online the
original paper by George Miller, called "The
Magical Number Seven, Plus or Minus Two: Some Limits on Our
Capacity for Processing Information" originally published
in The Psychological Review, 1956, vol. 63, pp. 81-97
History of graphical design
A paper by Patrick J. Lynch, entitled, "Visual
design for the user interface" provides a history
of graphical design and some psychological theories that have
shaped it (Published originally in 1994, Journal of Biocommunications,