| Web Resources | Assignment
Comments | Teaching Materials
This site offers a classification
and descriptions of some key techniques. It also provides
a useful overview of different types of logging and links
to a variety of logging tools here.
Techniques for Observing Users
This paper was published in
1992 and presents steps for doing observation. It is written
by Kathleen Gomell of the Advanced Technology Group, Apple
Computer Inc. This division of Apple Inc. no longer exists
but it did much innovative work.
Overview of Ethnography
This site provides a useful
overview of ethnography written by Amy McCleverty, a graduate
student at the University of Calgary.
Web: Log Analysis links
Keith Instone's site provides
links to logging tools and articles about logging analysis.