Interaction design is the craft of pleasing users by making technology do what they want in ways that make sense to them. The explosion of digital tech has been—not surprisingly—accompanied by an explosion in the need for trained professionals who can perform this craft. This book satisfies that need. It's a comprehensive study of the practice of interaction design, covering everything from understanding users, to providing solutions that delight them. If this is your chosen field, you will refer to this book many times over during your career, and it will help you be a well-tempered practitioner.
Alan Cooper, Author of About Face, ‘Father of Visual Basic’, inventor of design personas
This updated volume of Interaction Design: Beyond HCI is a delightful introduction to and overview of interaction design (IxD) and human computer interaction (HCI). Using real world examples, the authors illustrate how to design effective, useful, usable, and delightful interactive technology experiences. The authors show when and why to use different design tools, when and why to engage with different methods and approaches from Design Sprints, to experimental evaluation, to field methods, and how to promote human centred design in the context of different software design approaches (e.g., Agile). Carefully curated exercises take us through how to think about interaction, and rich interviews with key people bring IxD and HCI alive as arenas of innovation, and also as career paths to pursue. A detailed list of references and further reading offer excellent pointers to further reading and learning resources. Whether you are a newcomer to IxD and HCI, or an experienced researcher/practitioner looking for a refresher, this volume is your go-to reference text.
Elizabeth F. Churchill, PhD, DSc., Director of UX, Google & Executive Vice President of the Association for Computing Machinery (ACM)
This book is a delight to read. Written with passion and purpose and clear practical advice, it is an essential resource for every interaction design course. It is a beacon of light, showing the way forward is to put people, communities and society at the heart of technological progress - especially given the current darkness descending on and through the digital. People are fearful of what devices and services are doing to their understandings of identity, privacy and, even, truth; they are worried about how to maintain the precious smallness of everyday natural life in a world of big data and artificial intelligence. There's never been a more important time for a book like this.
Matt Jones, Professor, Computational Foundry, co-author of There’s Not an App for That – Mobile User Experience for Life (www.changetheworldUX.org), Swansea University, UK
Interaction Design continues to be the standard textbook in the field. Seasoned practitioners will find it useful when they need a reference to best practices or to explain a concept to a colleague. Students can turn to Interaction Design for an easy-to-understand description of the basics or in-depth how-tos. From personas and disabilities to the design of UX organizations and working in Agile, if you’re going to pick one book to bring into the office, it should be this one.
Jofish Kaye, Principal Research Scientist, Mozilla, USA
This is the perfect textbook for a wide range of User interface/User experience design courses. For an undergraduate, it provides a variety of compelling examples that illustrate best practice in Interaction Design. For a graduate student, it provides a foundational overview of advanced topics. This book is also essential for the professional who wants to know the state of the art in Interaction design. I use this textbook and recommend it widely.
Rosa I. Arriaga, Ph.D., Senior Research Scientist, School of Interactive Computing Georgia Institute of Technology, USA
The Interaction Design book has immensely contributed to a growing Namibian HCI skilled community over the last decade. Exposing students, academics and practitioners to the basic principles and theories as well as most recent trends and technologies, with global and local case studies, in the latest edition, allows for reflective applications within very specific contexts. This book remains our number one reference in the education of future generations of interaction designers in Namibia, promoting the creation of thoughtful user experiences for responsible citizens.
Heike Winschiers-Theophilus, Professor, Faculty of Computing and Informatics, Namibia University of Science and Technology, Africa
Throughout my teaching of user experience and interaction design, the book by Rogers, Preece and Sharp has been an absolute cornerstone textbook for students. The authors bring together their own wealth of knowledge of academic HCI with a deep understanding of industry practice to provide what must be the most comprehensive introduction to the key areas of interaction design and user experience work, now an established field of practice. I put this book in the “essential reading” section of many of the reading lists I give to students.
Simon Attfield, Associate Professor in Human Centred Technology, Middlesex University, UK
Interaction design has gone through tremendous changes in the last few years—for example the rising importance of “big” data streams to design, and the growing prevalence of everyday ubiquitous computing issues of sensing and blending gracefully and ethically into peoples’ daily lives. This is an important and timely update to a text that’s long been considered gold standard in our field. I’m looking forward to using it with my students to help prepare them for the design challenges they will face in today’s industrial practice.
Katherine Isbister, Professor, Computational Media, University of California Santa Cruz, USA
More than ever, designing effective human-computer interactions is crucial for modern technological systems.As digital devices become smaller, faster and smarter, the interface and interaction challenges become ever more complex. Vast quantities of data are often accessed on handheld screens, or no screens at all through voice commands; and AI systems have interfaces that “bite back” with sophisticated dialogue structures. What are the best interaction metaphors for these technologies? What are the best tools for creating interfaces that are enjoyable and universally accessible? How do we ensure emerging technologies remain relevant and respectful of human values? In this book, you’ll find detailed analysis of these questions and much more. (It is a valuable resource for both the mature student and the reflective professional.)
Frank Vetere, Professor of Interaction Design, School of Computing and Information Systems, University of Melbourne, Australia
This is at the top of my recommended reading list for undergraduate and master’s students as well as professionals looking to change career paths. Core issues to interaction design are brought to life through compelling vignettes and contemporary case examples from leading experts. What has long been a comprehensive resource for interaction design now incorporates timely topics in computing, such as data at scale, artificial intelligence, and ethics, making it essential reading for anyone entering the field of interaction design.
Anne-Marie Piper, PhD, Associate Professor, Departments of Communication Studies, Electrical Engineering and Computer Science, Northwestern University, USA
I have been using Interaction Design as a textbook since its first edition for both my undergraduate and graduate introductory HCI courses. This is a must-read seminal book which provides a thorough coverage of the discipline of HCI and the practice of user-centered design. The fifth edition lives up to its phenomenal reputation by including updated content on the process of interaction design, the practice of interaction design (e.g., technical debt in UX, Lean UX), design ethics, new types of interfaces, etc. I always recommend Interaction Design to students and practitioners who want to gain a comprehensive overview of the fields of HCI and UX.
Olivier St-Cyr, Assistant Professor, Teaching Stream, University of Toronto, Canada
Interaction design is a practice that spans many domains. The authors acknowledge this by providing a tremendous amount of information across a wide spectrum of disciplines. This book has evolved from a simple textbook for HCI students, to an encyclopedia of design practices, examples, discussions of related topics, suggestions for further reading, exercises, interviews with practitioners, and even a bit of interesting history here and there. I see it as one of the few sources effectively bridging the gulf between theory and practice. A copy has persistently occupied my desk since the first edition, and I regularly find myself revisiting various sections for inspiration on how to communicate the reasoning behind my own decisions to colleagues and peers.
William R. Hazlewood, PhD, Principal Design Technologist, Retail Experience Design Concept Lab, Amazon, USA
For years Interaction Design has been my favourite book not only for supporting my classes but also as my primary source for preparing UX studies to industrial and academic settings. The chapters engage readers with easy-to-read content while presenting, harmonically, theories, examples and case studies which touch in multidisciplinary aspects of construction and evaluation of interactive products. The fifth edition again maintains the tradition of being an up-to-date book on HCI, and includes new discussions on Lean UX, emotional interaction, social and cognitive aspects, and ethics in human studies, which are certainly contemporary topics of utmost relevance for practitioners and academics in interaction design.
Luciana Zaina, Senior Lecturer, Federal University of São Carlos, Brazil
This book is always my primary recommendation for newcomers to human-computer interaction. It addresses the subject from several perspectives: understanding of human behaviour in context, the challenges of ever-changing technology, and the practical processes involved in interaction design and evaluation. The new edition again shows the authors’ dedication to keeping both the primary content and representative examples up to date.
Robert Biddle, Professor of Human–Computer Interaction, Carleton University, Ottawa, Canada
This fifth edition provides a timely update to one of the must-have classics on interaction design. The changes in our field, including how to deal with emerging sensing technology and the volumes of data it provides, are well addressed in this volume. This is a book for those new to and experienced in interaction design.
Jodi Forlizzi, Professor and Geschke Director, Human-Computer Interaction Institute, The School of Computer Science, CMU, USA
The milieu of digital life surrounds us. However, how we choose to design and create our experiences and interactions with these emerging technologies remains a significant challenge. This book provides both a roadmap of essential skills and methodologies to tackle these designs confidently as well as the critical deeper history, literature, and poetry of interaction design. You will return to this book throughout your career to operationalize, ground and inspire your creative practice of interaction design.
Eric Paulos, Professor, Electrical Engineering and Computer Sciences, UC Berkeley, USA
Preece, Sharp and Rogers offer once again an engaging excursion through the world of interaction design. This series is always up-to-date and offers a fresh view on a broad range of topics needed for students in the field of interaction design, human-computer interaction, information design, web design or ubiquitous computing. The book should be the book every student should have in their backpack. It is a “survival guide”! It guides one through the jungle of information and the dark technological forests of our digital age. It also helps to develop a critical view on developing novel technologies as our computing research community needs to confront much more seriously the negative impacts of our innovations. The online resources are a great help for me to create good classes and remove some weight from the backpacks of my students.
Johannes Schöning, Professor of Computer Science, Bremen University, Germany
Nearly 20 years have passed since the release of the first edition of Interaction Design, with massive changes to technology and thus the science and practice of interaction design. The new edition combines the brilliance of the first book with the wisdom of the lessons learned in the meantime, and the excitement of new technological frontiers. Complex concepts are elegantly and beautifully explained, and the reader is left with little doubt as to how to put them into practice. The book is an excellent resource for those new to interaction design, or as a guidebook or reference to practitioners.
Dana McKay, UX Researcher, Practitioner and Academic, University of Melbourne, Australia
Computers are ubiquitous and embedded in virtually every new device and system, ranging from the omnipresent cellphone to the complex web of sociotechnical systems that envelop most every sphere of personal and professional life. They connect our activities to ever-expanding information resources with previously unimaginable computational power. To ensure interface design respects human needs and augments our abilities is an intellectual challenge of singular importance. It involves not only complex theoretical and methodological issues of how to design effective representations and mechanisms of interaction but also confronts complex social, cultural, and political issues such as those of privacy, control of attention, and ownership of information. The new edition of Interaction Design continues to be the introductory book I recommend to my students and to anyone interested in this crucially important area.
Jim Hollan, Distinguished Professor of Cognitive Science, University of California San Diego, USA
Interaction Design continues to be my favorite textbook on HCI. Even named our undergraduate and postgraduate programmes at Aalborg University after it. In its fifth edition, it captures the newest developments in the field’s cumulative body of knowledge, and continues to be the most updated and accessible work available. As always, it serves as a clear pointer to emerging trends in interactive technology design and use.
Jesper Kjeldskov, Professor and Head of Department of Computer Science, Aalborg University, Denmark
I got to learn about the field of HCI and interaction design when I came across the first edition of this book at the library in my junior year of college. As an HCI researcher and educator, I have been having the pleasure of introducing the subject to undergraduates and professional master’s students using the previous editions. I thank the authors for their studious efforts to update and add new contents that are relevant for students, academics, and professionals to help them learn this ever-evolving field of HCI and interaction design in a delightful manner.
Eun Kyoung Choe, Professor of Human-Computer Interaction, College of Information Studies, University of Maryland, USA
This new edition is, without competition, the most comprehensive and authoritative source in the field when it comes to modern interaction design. It is highly accessible and it is a pleasure to read. The authors of this book have once again delivered what the field needs!
Erik Stolterman, Professor in Informatics, School of Informatics and Computing, Indiana University, Bloomington, USA
This book illuminates the interaction design field like no other. Interaction design is such a vast, multidisciplinary field that you might think it would be impossible to synthesize the most relevant knowledge in one book. This book does not only that, but goes even further: it eloquently brings contemporary examples and diverse voices to make the knowledge concrete and actionable, so it is useful for students, researchers, and practitioners alike. This new edition includes invaluable discussions about the current challenges we now face with data at scale, embracing the ethical design concerns our society needs so much in this era.
Simone D. J. Barbosa, Professor of Computer Science, PUC-Rio, and Co-Editor-in-Chief of ACM Interactions, Brazil
My students like this book a lot! It provides a comprehensive coverage of the essential aspects of HCI/UX, which is key to the success of any software applications. I also like many aspects of the book, particularly the examples and videos (some of which are provided as hyperlinks) because they not only help to illustrate the HCI/UX concepts and principles, but also relate very well to readers. I highly recommend this book to anyone who wants to learn more about HCI/UX.
Fiona Fui-Hoon Nah, Editor-in-Chief of AIS Transactions on Human-Computer Interaction, Professor of Business and Information Technology, Missouri University of Science and Technology, Rolla, Missouri, USA
I have been using the book for several years in my Human-Computer Interaction class. It helps me, not only for teaching, but also for theses supervision. I really appreciate the authors regarding their efforts in maintaining the relevance and up-to-dateness of the Interaction Design book. For example, they put Data At Scale and AgileUX in the new edition. Really love the book!
Harry B. Santoso, PhD, Instructor of Interaction System (HCI) course at Faculty of Computer Science, Universitas Indonesia, Indonesia
During my PhD already the first edition of Interaction Design: beyond human-computer interaction in 2002 quickly became my preferred reference book. Seventeen years later, and now in its fifth edition, I commend the authors for their meticulous and consistent effort in updating and enriching what has become the field’s standard introductory textbook. Not just about objects and artefact, design today is increasingly recognized as a sophisticated and holistic approach for systems thinking. Similarly, Preece, Sharp, and Rogers have kept the book’s coverage with the times by providing a comprehensive, compelling, and accessible coverage of concepts, methods and cases of interaction design across many domains such as experience design, ubiquitous computing, and urban informatics.
Marcus Foth, Professor of Urban Informatics, QUT Design Lab, Brisbane, Australia
“Interaction Design” has long been my textbook of choice for general HCI courses. The latest edition has introduced a stronger practitioner focus that should add value for students transitioning into practice, for practitioners, and also for others interested in interaction design and its role in product development. It manages to be an engaging read while also being “snackable”, to cover the basics and also inspire. I still find it a great read, and believe others will too.”
Ann Blandford, Professor of Human – Computer Interaction, University College London
Very clear style, with plenty of active learning material and pointers to further reading. I found that it works very well with engineering students.
Albert Ali Salah, Professor at Utrecht University, the Netherlands