About the Authors

Yvonne Rogers

Yvonne Rogers is the Director of the Interaction Centre at University College London and a Professor of Interaction Design. She is internationally renowned for her work in HCI and ubiquitous computing and, in particular, for her pioneering approach to innovation and ubiquitous learning. She was awarded a prestigious EPSRC dream fellowship to rethink the relationship between ageing, computing, and creativity. Yvonne is widely published and the author of two recent books: The Secrets of Creative People (2014, Belmont Press) and HCI Theory: Classical, Modern and Contemporary (2012, Morgan Claypool). She is also a regular keynote speaker. Former positions include: Professor of Interaction Design at the Open University (2006–2011), Professor of Human-Computer Interaction at the School of Informatics and Computing at Indiana University (2003–2006), and Professor in the former School of Cognitive and Computing Sciences at Sussex University (1992–2003). She has also been a Visiting Professor at University of Cape Town, Melbourne University, Stanford, Apple, Queensland University, and UCSD. She is a Fellow of the British Computer Society and the ACM’s CHI Academy.

Helen Sharp

Helen Sharp is Professor of Software Engineering at the Open University. She originally trained as a software engineer and has developed and maintained a variety of software applications for several years, watching the frustration of the systems' users and the clever 'work-arounds' they developed when the delivered systems did not support them. It was this experience that inspired her to investigate HCI, user-centred design, and the other related disciplines that now underpin the field of interaction design. Her research focuses on the intersection between interaction design and software engineering, working closely with practitioners to allow practical impact.

Jenny Preece

Jennifer Preece is Professor and Dean in the College of Information Studies - Maryland's iSchool - at the University of Maryland. Jenny's research focuses at the intersection of information, community, and technology. She is particularly interested in community participation on- and offl ine. She has researched ways to support empathy and social support online, patterns of online participation, reasons for not participating (i.e. lurking), strategies for supporting online communication, development of norms, and the attributes of successful technology-supported communities. Jenny is widely published and she is a regular keynote speaker on these topics. She was author of one of the first books on online communities: Online Communities: Designing Usability, Supporting Sociability (2000).